These terms apply to the Wyroo website and to the Wyroo application. They explain what you can expect from us and what we expect from you. We have written them to be read.

1. Who we are

Wyroo is a service of Creative Parrots BV, registered at Ruwbeemd 9, 3755WD Eemnes, NL, company registration 80474624, VAT NL861684722B01. You can reach us at hello@wyroo.io.

In these terms, "we" and "us" mean Creative Parrots BV. "You" and "the customer" mean the organisation that has an account with us, and the people who use that account.

2. What these terms cover

These terms cover two things: the public website at wyroo.io, including the documentation, and the Wyroo application that you sign in to.

By creating an account or using the service, you accept these terms. If you accept them on behalf of an organisation, you confirm that you are authorised to do so, and "you" then means that organisation.

3. Your account

You need an account to use the application. When you create one, you agree to give accurate details and to keep them up to date.

A seat is for one named person. Seats are not shared. You are responsible for everything that happens under your account, so keep your credentials safe. We offer two-factor authentication and passkeys, and we recommend using them.

Tell us at hello@wyroo.io if you think someone has gained access to your account without permission.

The first person to register creates a company workspace and becomes its administrator. Administrators can invite others, set permissions and manage the subscription. They can therefore see and change what other users in the same workspace do.

4. Subscriptions, billing and payment

Plans and seats. Paid plans are charged per active seat. An active seat is a member of your own team who signed in during the last four weeks. Someone who does not sign in during that window stops counting automatically, and counts again from the moment they return. People from outside your company whom you invite to a project are never counted as seats.

Free tier and trials. The free tier and any trial period are limited as shown on our pricing page. A trial does not require a card and ends automatically. We will tell you before it ends.

Payment. Payments are handled by Stripe. We do not see or store your full card details. Prices are exclusive of VAT and other taxes unless stated otherwise. You are responsible for any taxes that apply to you.

Failed payment. If a payment fails, we retry it and your workspace keeps working during that period. If payment is not completed after our retries, the workspace switches to read only mode. You keep access to your data and can export it, but you cannot create or change content until payment is resolved. We do not delete your data because of a failed payment.

Price changes. We may change our prices. We will tell you at least 30 days before a change takes effect for your subscription. If you do not agree, you may cancel before the change applies.

Cancellation. You can cancel at any time from your billing settings. Your subscription then runs to the end of the paid period and is not renewed. We do not refund partial periods unless the law requires it.

5. Your content

Everything you and your team put into Wyroo stays yours. That includes projects, cards, comments, files, drawings, annotations, meeting notes and client updates.

You give us the licence we need to run the service, and nothing more. That means we may store your content, transmit it, display it back to the people you gave access to, back it up, and process it through the subprocessors listed in our Privacy Statement. We do not use your content to train AI models, and we do not use it for advertising.

You are responsible for the content you add and for having the right to add it. That includes the personal data of other people, such as the contact details of subcontractors, suppliers and clients whom you add to a project or to a role.

Contacts you add to roles. Wyroo can send a digest by email to the people who hold a role in your project, including people without an account. Adding an email address to a role starts that digest, so when you add someone you confirm that you have a business relationship with that person that justifies sending them project information. You are responsible for the lawfulness of that contact under applicable law.

Every role digest contains an unsubscribe link that works without an account, and we stop sending that digest as soon as it is used. The link covers the role it was sent for: someone who holds several roles unsubscribes from each one. Members of your workspace can see and change whether a contact receives a digest, so please treat an unsubscribe as the contact's decision and do not switch it back on for them.

6. AI features

Some features use AI, for example drafting meeting minutes. Here is what that means in practice.

The content you submit to an AI feature is sent to our AI subprocessors for processing. They are named in our Privacy Statement. Your content is not used to train their models.

AI output is a draft, not a finished document. Language models can produce text that is inaccurate, incomplete or not supported by the input. Everything an AI feature produces in Wyroo is presented as a draft for you to review, edit and approve before you rely on it or share it. We do not warrant that AI output is accurate or complete, and you remain responsible for what you approve and publish.

AI never writes straight into your project behind your back. Text an AI feature produces is shown to you first, as a draft you can edit, accept or discard, and several features mark that draft as AI generated while you are reviewing it. Once you approve text it becomes ordinary content in your workspace, and from that point it reads like anything else your team wrote, because you are the one who published it.

You may not use the AI features to process content that you are not allowed to share with a third party processor.

7. Acceptable use

Use Wyroo for its purpose: managing building and interior projects. Do not use it to break the law, to store or distribute unlawful material, to send unsolicited commercial messages, to infringe someone else's rights, to attempt to gain access to other customers' data, to probe or overload our systems, or to resell the service without our written agreement.

You may not copy the application, reverse engineer it, or use it to build a competing product.

If you seriously or repeatedly break these rules, we may suspend or close your account. We will tell you why, and where it is reasonable we will give you the chance to put it right first.

8. Availability

We work hard to keep Wyroo available and to keep it fast. We do not promise a specific level of uptime, and we do not offer a service level agreement. There will be maintenance, and there can be interruptions that are outside our control.

We may change or improve features over time. If we remove something you rely on, we will tell you in advance where we reasonably can.

9. Ending the agreement

You can stop using Wyroo at any time by cancelling your subscription and closing your workspace.

We may end the agreement if you seriously break these terms, if you do not pay after our reminders, or if we stop offering the service. If we stop offering the service, we will give you reasonable notice and time to ask us for a copy of your data.

What happens to your data. While your workspace is active you can export your content: boards and project schedules as PDF, meeting minutes and client updates as PDF, and your files individually or as a ZIP download. You can also ask us at hello@wyroo.io for a copy of everything in your workspace, and we will provide it.

To close your workspace, write to us at hello@wyroo.io from an administrator address. We confirm the request, and unless you ask us to delete immediately we keep your content for 30 days so that you can still ask for a copy or change your mind. During those 30 days the workspace stays readable but no longer accepts changes. Ask us in that window and we send you a copy of your data. Your subscription stops when you ask to close, not at the end of the month, and the remainder of a paid period is not refunded. After that we delete it from our live systems and confirm the deletion in writing. Copies inside our automated database backups age out within seven days, uploaded files fall out of storage within thirty days, and any manual snapshot holding your content is deleted along with the request.

You can ask us to delete your data sooner, and we will. Anonymised and aggregated data that cannot identify you may be kept, and we keep invoices for as long as tax law requires.

10. Our intellectual property

Wyroo, including the software, the interface, the documentation, the name and the logo, belongs to Creative Parrots BV and its licensors. These terms do not transfer any of that to you. You get the right to use the service for as long as your agreement with us lasts.

If you send us feedback or ideas, we may use them to improve the service without owing you anything for it. You keep the right to use your own ideas as you wish.

11. Warranties and liability

We provide Wyroo as it is and as it is available. To the extent the law allows, we exclude implied warranties, including any warranty that the service will be uninterrupted, error free, or fit for a particular purpose.

Wyroo is a coordination tool. It does not give professional, construction, engineering or legal advice, and it does not replace the judgement of the professionals using it. Decisions made on the basis of information in Wyroo, including AI drafted content, remain yours.

To the extent the law allows, our total liability under these terms in any twelve month period is limited to the amount you paid us for the service in the twelve months before the event that caused the claim. We are not liable for indirect or consequential loss, including lost profit, lost turnover, lost data or business interruption.

Nothing in these terms limits liability that cannot be limited by law, including liability for intent or deliberate recklessness, or for death or personal injury caused by our negligence.

12. Personal data

How we handle personal data is described in our Privacy Statement.

Where we process personal data on your behalf, you are the controller and we are the processor. Our Data Processing Agreement then applies. It is incorporated into these terms by reference and takes effect automatically when you accept these terms. You do not need to sign it separately.

We keep a record of the version of these terms, including the Data Processing Agreement, that applied when you accepted them. The current version is always published at wyroo.io/dpa.

13. Changes to these terms

We may change these terms, for example when the service changes or the law changes. If a change materially affects you, we will tell you at least 30 days in advance by email or in the application. If you keep using Wyroo after a change takes effect, the new terms apply. The date at the top shows when we last updated them.

14. Transfer

You may not transfer your rights or obligations under these terms without our written agreement. We may transfer ours to a group company or to a party that takes over our business, and we will tell you if that happens.

15. Applicable law and disputes

These terms are governed by the law of the Netherlands. Disputes we cannot resolve together will be submitted to the competent court of the Rechtbank Midden-Nederland, Utrecht.

If any part of these terms turns out to be invalid, the rest stays in force, and we will replace the invalid part with one that comes closest to its purpose.

Contact

Questions about these terms: hello@wyroo.io, Creative Parrots BV, Ruwbeemd 9, 3755WD Eemnes, NL.

Terms of service